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August 16, 2025
iPad,Repair
iPad Touch ID Not Working? Here’s What to Try Before Replacing
If your iPad suddenly stops recognizing your fingerprint, you’re not alone. Touch ID can fail due to dirt, software glitches, or hardware faults. At Boston Mobile Phone Repairs, we help many customers troubleshoot this exact issue.
Why Touch ID Might Stop Working
Finger or sensor is dirty or wet
Screen protector or case blocking the sensor
Outdated software or glitches
Corrupted fingerprint data
Internal hardware or flex cable issues
Quick Fixes You Can Try
Clean the Sensor & Your Finger
Wipe the Touch ID surface and ensure your finger is dry and clear of oils.Restart Your iPad
A simple reboot often clears temporary glitches.Update iPadOS
Go to: Settings > General > Software Update — install if available.Delete & Re-add Fingerprints
Open: Settings > Touch ID & Passcode
Remove existing fingerprints → restart → re-add fingerprints
Avoid Charging While Re-Adding
Some chargers (especially non-certified ones) can interfere with Touch ID function. Unplug and test again
When to Bring It to the Shop
If Touch ID still fails after these steps, it may be hardware-related—especially if:
Sensor is unresponsive even when clean
It failed suddenly with no water or physical damage
Firmware resets didn’t help
We can help with diagnostics, cable repairs or full Touch ID module replacements.
📍 Visit Boston Mobile Phone Repairs for expert help
Tags :
Boston iPad repair,fix Touch ID iPad,iPad fingerprint issue,iPad Touch ID not working
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