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Why Is My Phone’s Microphone Not Working? Common Causes & How to Fix It

You’re on an important call — but the other person keeps saying, “Hello? I can’t hear you!”
A faulty phone microphone is frustrating whether you’re making calls, recording videos, or using apps like WhatsApp or Zoom.
The good news? Most microphone issues are easy to diagnose.

Here are the real reasons your phone microphone isn’t working — and how to fix it.

🎙️ 1. Dirt or Dust Blocking the Microphone

The microphone hole near the charging port or camera can easily get blocked with dust or lint.

How to Fix It

  • Gently clean the mic opening with a soft brush or toothpick

  • Blow gently (not forcefully) to remove trapped particles

  • Avoid using sharp tools

If the mic still sounds muffled, internal cleaning may be needed.


🔇 2. App Permissions Are Disabled

Sometimes the microphone is working — but the app you’re using doesn’t have permission.

Check This

  • iPhone: Settings → Privacy → Microphone

  • Android: Settings → Apps → Permissions → Microphone
    Make sure the app (WhatsApp, Messenger, Camera, etc.) is allowed to use the mic.


📞 3. Connected Bluetooth Device

If your phone is connected to AirPods, earbuds, a car system, or a Bluetooth speaker — the microphone switches automatically.

Fix

  • Turn off Bluetooth

  • Disconnect all devices

  • Try the call again

🎥 4. Camera or Voice Apps Using the Mic in Background

Another app running in the background may be “holding” the microphone.

Solutions

  • Close all apps

  • Restart the phone

  • Try a fresh call or voice note

Apps like TikTok, Messenger, Zoom, or Instagram sometimes cause this.


🧹 5. Software Glitch or Outdated System

Minor bugs can silently break your microphone.

Try This

  • Update iOS/Android

  • Restart your device

  • Reset app preferences (Android)

  • Reset all settings (iPhone — doesn’t delete data)


💧 6. Water or Physical Damage

A drop or liquid exposure can damage the mic module.

Signs of Hardware Damage

  • Mic not working in any app

  • Very low voice pickup

  • Crackle or robotic sound

This usually needs professional repair.


🧪 How to Test Your Microphone

Before assuming it’s broken, try these quick tests:

  1. Open your Voice Recorder app and record a short message

  2. Try calling someone

  3. Use a video camera app to record your voice

  4. Try speakerphone mode (uses a different mic)

If none of these work → hardware issue.
If only one doesn’t work → software/app issue.


🛠️ When to Visit a Repair Shop

You should seek professional repair if:

✔ Your mic doesn’t work in any app
✔ People can’t hear you at all
✔ Sending voice notes sounds muffled
✔ Phone had liquid damage or a recent drop
✔ Mic works only when on speaker

At Boston Mobile Phone Repairs, we can diagnose:

  • Microphone module damage

  • Water-damaged board

  • Faulty connectors

  • Software corruption

  • Audio IC issues

Fast diagnosis → reliable repair → clear sound again.


Final Thoughts

Phone microphone issues are common but often easy to fix. Try checking permissions, cleaning the mic, disconnecting Bluetooth, or updating your software.
If the problem continues, a quick professional repair can restore perfect call quality.

Tags :
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